Consumer Analytics

Delivering a perfect customer experience involves solving real-world problems by getting the right data to the right employee at the right time.

Benedetto Conversano has joined Avon as chief digital and information technology officer to lead the company's digital strategy.

The Bromley's For Men line represents the latest effort in the ongoing "Restock Kroger" business initiative.

Voice commerce isn't going to replace screens any time soon, but it may redefine e-commerce as we know it. Here's how brands can prepare.

An overview of the thought leadership presented in July at "ai.now," an industry workshop hosted by Fractal Analytics.

The household products maker is the first CPG to globally disclose fragrance ingredients across its brand portfolio.

Catalina promoted its head of marketing Marta Cyhan to chief marketing officer.

More than two-thirds of consumers expect retailers to offer a strong assortment of private-level foods and beverages.