Artificial Intelligence

How to Use Predictive Analytics to Improve Customer Experiences
With today’s availability of predictive analytics services and access to large amounts of consumer data, companies can get a much clearer picture of customer journeys. Learn more.
Overcoming AI Obstacles to Embrace Transformative Technology
With research from our special report on decoding AI as the backdrop, learn how consumer goods companies can overcome obstacles such as dated systems, a lack of visibility, and lagging communications in order to embrace the transformative power of AI.
Tech Transformation Podcast: Kellogg’s Charisse Hughes and Lesley Salmon On DTC, Data & All Things Analytics
When you’re one of the largest CPGs in the world, understanding consumers has become more important than ever. For The Kellogg Company, this means leaning into such technologies as AI and machine learning, and connecting the dots between their data across all channels.
Tech Transformation Video: Kellogg’s Charisse Hughes & Lesley Salmon On Preparing For the Consumer of Tomorrow
We chat with The Kellogg Company's Charisse Hughes and Lesley Salmon about some of today’s consumer behavior changes and how they’re using data and technology to prepare for the consumer of tomorrow.
Fable Home Is Elevating Its Company Performance With AI
Fable Home will be able to improve visibility into performance across the organization, helping the company understand how to better manage resources and unlock opportunities and minimize risk. Find out more.
P&G Levels Up Manufacturing With Machine Learning and AI
The Procter & Gamble Company is overhauling its manufacturing, looking to reduce costs, improve productivity, and increase consumer satisfaction. Get the details.
A Glimpse Into the Future of Analytics With Kellogg’s New Data Crunch
Learn how the use of machine learning, artificial intelligence, and data visualization helps Kellogg’s to easily digest large amounts of real-time insights to predict outcomes and accelerate growth and innovation.
AWS Webinar Series
Register for upcoming webinars, watch on demand, and find transcripts for all webinars sponsored by AWS.
How PacSun Stays On Script for Strong CX
PacSun’s investments in its customer service capabilities are paying off as the apparel brand and retailer leverages the benefits of natural language processing (NLP).
How Retailers Can Succeed as Consumer Demand Changes
By combining first-party data with third-party signals of consumer intent, machine learning can predict what consumers will do next. Find out more.
2022 Retail and Consumer Goods Analytics Study: A Future Redefined
RIS and CGT’s annual "Retail and Consumer Goods Analytics Study" benchmarks the retail and consumer goods industries’ analytic maturity and identifies key investment trends. Learn where your company ranks among today’s leaders.
CPG Checklist: Supply Chain Safeguards
Did you know? Seventy-six percent of supply chain leaders say their supply chain is facing greater and more frequent business disruptions than three years ago.

A collection of content related to the use of artificial intelligence technologies to improve a variety of critical consumer goods business functions. These include improving consumer engagement while simultaneously strengthening consumer understanding, as well as creating more efficient processes throughout the supply chain.