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As he heads to the NRF's "Big Show" in New York this week, Oracle's Michael Forhez considers "what's now" and "what's wow" in the world of retail.
To remain relevant in 2018 and beyond, brands and retailers must relentlessly strive to create ever-innovating, participatory consumer experiences.
Consumers increasingly are demanding details about the clothing they buy and the food they consume, making transparency and traceability a clear business imperative.
Subscription-based sales models are infinitely appealing for consumers. Retailers and brands must adapt their business models to follow suit.
Becoming fully transparent about your products makes sound business sense — and not just because it satisfies a growing consumer demand.
National brands shouldn't forget that product quality is still the best defense against an increasingly competitive business environment.