Artificial Intelligence

Spanx, AS Beauty and Dermalogica can now use the agents to automatically identify areas where customer interactions or campaigns underperform. Learn more.

Leaders from Hershey and Chobani share how they are partnering with retailers to rethink assortment, improve on-shelf availability and use data to make faster decisions.

Learn how Kraft Heinz hopes to recover lost revenue by automating the identification, validation and resolution of disputed deductions.

Learn how enterprise-level AI implementations, with function-specific use cases, will shape modern business strategies and eliminate manual strain across consumer goods businesses.

The assistant uses real-time data and conversational context to help consumers discover products.

Magnum Ice Cream has entered into several technology partnerships to support this roadmap.

Understand what’s coming next, and what you can do about it.

This follows last year's white paper, which argued that nurturing cognitive capacity will be essential as AI continues to automate routine tasks.