Technology Innovation

Due to massive disruption, the loyalty industry will look very different in the next decade than it does today.

A case study in how the turkey giant used voice technology to reach and engage with consumers right in their kitchens.

Reckitt Benckiser is leaning into the smart home category, which is expected to generate $2.76 billion in revenue by the end of this year.

Infosys will be the first global system integrator to join the new IBM Public Cloud Ecosystem, to help bring IBM public cloud services to clients via service providers.

Accenture has acquired VanBerlo, a product design and innovation agency headquartered in Eindhoven, Netherlands.

There have been some major changes at CGT over the past few years, but we’re proud to announce we’re going back to our roots to deliver readers what they have come to expect from the brand.

Brands must be ready for convenience to be redefined, local to go hyper-local, and tech to take the lead.

Bosch has consolidated its activities centered on the internet of things in a new subsidiary, containing more than 900 employees focused on retail, manufacturing and consumer goods, among other sectors.

The consumer goods giant is working with Terra Drone Europe to test drone delivery services for the its Ben & Jerry’s ice cream brand.

VIEW ON-DEMAND!   Over the last 20 years, digital-native companies — like Amazon, Netflix, Stitch Fix and Carvana, have transformed how people consume — from movies and television shows delivered digitally, to physical products at your doorstep in a matter of hours.

The market is still figuring out what constitutes an apples-to-apples comparison in smart speakers and voice commerce.

How will the retail industry move forward? By applying cutting-edge solutions to longstanding challenges. A look at key themes and trends from this year's "Big Show."

CGT is the essential source of information for consumer goods executives, helping them connect with relevant content, engage with their peers and find best-in-class business solutions and strategies to make smarter IT and business decisions.

Packaged goods companies need to build a deeper level of interaction with consumers through personalized offerings and improved omnichannel experiences. An effective product information management system can help.

Our annual state of the industry report examines some of the major issues affecting consumer goods companies as we begin a new decade.

Nestle’s Starbucks Coffee unwrapped a fun holiday program at Walmart incorporating augmented reality to spotlight a variety of seasonal SKUs ranging from ground coffee to K-cups and cookie straws.

The department store retailer has teamed up with Tompkins Robotics to design and deploy cutting-edge parcel sortation systems.

The drugstore chain is betting that text alerts to ExtraCare members will get better open rates and engagement than email blasts.

A roundup of technology-driven tools that drive consumer understanding, engagement and conversion on every step of the path to purchase.