Customer Experience

Overstock.com deploys Mercado Software and Bazaarvoice to incorporate customer-driven product rankings into the site's searchandising platform.

On-the-go consumers want weight-management tools that are quick and simple.

La Senza deploys Infor HCM Workforce Management at more than 50 retail locations.

Ace Hardware offers a ship-to-store program enabled by GSI Commerce.

Blockbuster chooses Taleo Enterprise Edition to help recruit talent for its 4,000 U.S. company-operated stores.

To help erase the stress of back-to-school shopping, Wal-Mart and Crayola have enlisted the perfect back-to-school shopping consultants -- school teachers -- for the thousands of parents in need of help.

According to Bigresearch, 87 percent of nearly 7,500 respondents perform online research before making offline purchases.

Staples launches PowerReviews' customer review service on Staples.com.