Customer Experience

The Board of Directors of The Procter & Gamble Company (P&G) announce some business unit realignments and associated changes to its executive management structure effective July 1, 2007.

RightNow Technologies announces the availability of RightNow Retail, a new offering that combines its customer relationship management solution with experience working with many leading retailers, including Cabela's, Drugstore.com, Hallmark.com, Sharper Image, Snapfish, The Right Start and Ulta.

The Maytag brand launches its first major advertising campaign since being acquired by Whirlpool Corporation last year and its first national campaign featuring the new Maytag Repairman, played by Clay Jackson who was recently discovered during a nationwide, public search involving more than 1,500 people.

Bravo! Brands Inc., a brand development and marketing company that promotes and distributes vitamin-fortified, flavored milk drinks and other beverages, launches its ecommerce Web site, enabling consumers to purchase its Bravo! and Slammers brands directly from www.bravobrands. com.

Web analytics convert online browsers to buyers

Charlotte Russe selects GSI Commerce as its e-commerce partner. GSI Commerce is providing Web site design, customer care and fulfillment services.

Trek Bicycle chooses Tealeaf cxImpact software to monitor the experience of bike dealers using its Web site.

Bravo! Brands Inc., a brand development and marketing company that promotes and distributes vitamin-fortified, flavored milk drinks and other beverages, launches its e-commerce Web site, enabling consumers to order its products directly from www.bravobrands.com.