RightNow Delivers CRM Solution Tailored for Retailers

RightNow Technologies announces the availability of RightNow Retail, a new offering that combines its customer relationship management solution with experience working with many leading retailers, including Cabela's, Drugstore.com, Hallmark.com, Sharper Image, Snapfish, The Right Start and Ulta. The new offering is based on RightNow 8, the company's enterprise-class on demand solution for service, sales and marketing. RightNow Retail includes industry best practices that can help retailers improve conversion rates, increase customer loyalty and drive sales. It is also available under RightNow's software-as-a-service delivery model, which allows organizations to implement quickly, without having to make extensive investments in infrastructure.