Customer Relationship Management (CRM)

The CGT community’s preferred providers of solutions leveraging artificial intelligence/ machine learning software and services, either as a stand-alone tool or as an enhanced component of an existing technology.

The CGT community’s preferred providers of solutions for collecting, cleansing, analyzing and integrating point-of-sale, syndicated and other sources of retailer data.

The CGT community’s preferred solution providers for business intelligence applications including reporting, analytics and data mining/warehousing.

The CGT community’s preferred providers of solutions for BTB and B2C transactions, direct-to-consumer selling and other e-commerce services.

The CGT community’s preferred providers of solutions for improving consumer engagement through social media, online platforms, digital content, advertising and omnichannel management.

CGT’s readers again select their favorite IT solution providers across 16 business-critical functions.

The home appliance manufacturer has integrated Dash's replenishment functionality into its entire new lineup of connected appliances as it aims to improve customer engagement beyond the product.

Catalina successfully completed its financial restructuring and emerged from Chapter 11 bankruptcy.