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Customer Relationship Management (CRM)

  • Canon Influences Shoppers with Mobility

    Canon U.S.A. strives to assist customers in their purchase decisions. The company recently launched a mobile marketing strategy that features Microsoft Tag technology.
  • Roku Boosts Revenue with Referral Marketing Program

    With 25 percent of its customers buying a Roku player based on a referral from a friend, the company found a better way to leverage the influence of existing happy customers to grow its customer base.
  • L'Oreal Strikes Deal with Accenture CAS

    LOreal selects Accenture to implement its Accenture CAS software platform in support of LOreals field sales operations in the U.K. and the Republic of Ireland.

  • Shiloh Technologies Enters SaaS Market

    Shiloh Technologies is now offering retail suppliers and manufacturers their Demand Signal Repository as a service.
  • Levi's Gains New Global VP of Strategy

    The former Avon vice president will be responsible for leading the development and execution of the brand's growth strategy and global business development.
  • Brown-Forman Unveils PLM Journey to Innovation

    Using simple spreadsheets, Brown-Forman found it nearly impossible to manage the vast amount of information that consumers now expect and demand. Director of Product Development and Innovation, Jimmy Bookstore, reveals how Brown-Forman was able to implement a PLM solution for its innovation transformation.
  • P&G Offers Virtual Beauty

    The new multi-branded application is expected to enhance beauty regimen and purchase experience.
  • L'Oreal Launches iAd

    L'Oréal USA will launch the first beauty iAd for iPad with a campaign for L'Oral Paris later this month.

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