Customer Experience

As a part of its ongoing commitment to help customers save money and live better, Wal-Mart announces the addition of two new Home brands coming to stores soon.

The Sony Store, a Canadian chain of home entertainment stores owned and operated by Sony Canada, upgrades its point-of-sale (POS) hardware chain-wide.

Meijer launches a new e-commerce site, which allows customers to shop the retail supercenter store online.

Consumers are turning to online reviews in large numbers -- and those reviews are having a considerable impact on purchase decisions.

This week, Kimberly-Clark Corporation announced the opening of its new Innovation Design Studio, which incorporates the use of a proprietary virtual reality system to help identify innovations, gain key insights and strengthen customer relationships.

It's been about a year since Tesco PLC announced it would enter the United States some time in 2007, and since then there has been much speculation as to how consumer goods companies and retailers will react.

AARP names SC Johnson the No. 1 company in the Unites States for workers over 50 years of age.

Pathmark Stores deploys LaneHawk Visual Scanning software to combat bottom-of-basket (BOB) loss.