Stanley Black & Decker Taps AI for Workforce Training

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Stanley Black & Decker Taps AI for Workforce Training

By Lisa Johnston - 07/17/2020

Stanley Black & Decker is bringing artificial intelligence to best practice sharing, aligning with the trend of leveraging tech for workforce management and empowerment.

The consumer goods company has tapped DeepHow to provide its Stanley X innovation hub with an AI solution to help train and transfer knowledge among associates. The company, which ranks No. 40 on the CGT Top 100 Consumer Goods Companies of 2019 list, will integrate DeepHow's platform within its up-skilling programs.

Known as "Stephanie,” the platform captures workflow data within a mobile app as employees perform their tasks and processes. The data is then extracted and synthesized using AI, with the workflows transformed into step-by-step instructional videos that can be accessed through an online portal.

Information can be delivered in multiple languages, with benefits including increased training efficiency and enterprise safety.

Stanley Black & Decker will also apply the tech to its existing customer base to scale adoption, focusing on manufacturers, contractors, trade schools and unions.

Kevin Lemke, VP of strategy for Stanley Black & Decker's Innovation Group (INVGF), noted the opportunity surrounding the ability to help its customers minimize the disruption caused by employee turnover. To be sure, the significance of artificial intelligence alone within the consumer goods industry alone, with McKinsey valuing it at $1.4 trillion.

"By engaging with DeepHow at this early stage, Stanley Black & Decker is looking to apply the power of the technology to the biggest needs of the industry and develop a suite of solutions to benefit our current and future customers," added Mike Keogh, president of Stanley X. "Our partnership with DeepHow gives us another way to help our customers gain competitive advantage by using technology to solve some of their biggest challenges."

Stanley Black & Decker includes such brands as Bostitch, Craftsman, Dewalt, Irwin, Lenox and Porter Cable under its umbrella. It employs 58,000 people in more than 60 countries.

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