Customer Relationship Management (CRM)

With internet-based grocery sales expected to hit $18 billion by 2020, Descartes Systems Group and MyWebGrocer have combined on a tool that helps grocery retailers support the e-commerce shopping experience from online purchase through home delivery.

The Hain Celestial Group, Inc. recently unveiled new executive appointments at three of its business divisions.

Purina Animal Nutrition LLC expanded its alignment with CRM company Salesforce in an effort to enhance its sales and marketing efforts.

Keeping content consistent across channels is a new challenge for omnichannel retailers. Just ask Walmart.

Japan Tobacco International’s president and CEO, Thomas A. McCoy, will be retiring on March 31, 2017. Eddy Pirard, currently executive VP, Business Development, Corporate Affairs and Corporate Communications, will succeed him.

Nearly all growth in the consumer goods industry over the next 10 years will be driven by companies that successfully engage directly with consumers. That prediction starkly illustrates the unprecedented disruption that's taking place within the consumer goods industry.

Winston-Salem, NC-based technology company Inmar has inked an agreement to acquire Collective Bias through its Carolina Promotions Services subsidiary.