Customer Experience

Attendees of CGSM 2018 were able to test drive a variety of cutting-edge digital tools, like these augmented reality solutions from Augment.

"Barkeep" is an artificial intelligence-powered virtual bartender that provides users with drink recommendations and recipes.

Voice commerce isn't going to replace screens any time soon, but it may redefine e-commerce as we know it. Here's how brands can prepare.

Successful social media storytelling is a sure-fire way to create meaningful and engaging content for current and future buyers. Bring your brand's story to life with these guidelines.

Attendees of CGSM 2018 were able to test drive a variety of cutting-edge digital tools, like this voice commerce platform from Vocool.

Menasha Packaging Co., a subsidiary of Menasha Corp., has named Michael Riegsecker its new president, effective Sept. 1.

The new facility is part of the company’s continued efforts to deliver exceptional technical services to the 71% of U.S households with a Samsung product.