Customer Experience

To help expand the online business for its growing product lines, Spanx, a popular women's hosiery and shapewear company, signed a multiyear agreement with GSI Commerce for a full-service, integrated e-commerce solution.

Here it is, time to talk about new things and I feel so old.

A recent consumer survey about family management from Forrester Research on behalf of Whirlpool Corporation found that more than 50 percent of consumers would like solutions to help create weekly shopping lists, a family calendar and a message center.

Cabela's uses RightNow On Demand customer relationship management (CRM) to chat and connect with customers online.

Lillian Vernon implements Certona's Resonance Web 2.0 platform to optimize revenues and conversions from product recommendations.

In an effort to appeal to today's modern moms, particularly the growing number of moms online, Johnson's is launching a new comprehensive marketing campaign focused around the theme and power of a mother's touch.

Best Buy selects DemandTec Markdown to help effectively manage price, profit and inventory levels.

To help expand its online business for its growing product lines, Spanx, a women's hosiery and shapewear company, signs a multiyear agreement with GSI Commerce for a full-service, integrated e-commerce solution.