Customer Experience

P&G claims private label manufacturer, RNA Corporation, is distributing shampoo and conditioner products which infringes the Herbal Essences intellectual property rights.

Jones Apparel Group launches the program at select Nine West locations to explore benefits in the areas of enhanced productivity, customer service and inventory accuracy.

The Nestle UK online store redesign was completed within six weeks.

Brown Shoe Footwear developed by Fergie is expected to be available to consumers for spring 2009 season.

Microsoft's LifeCam VX-5000, LifeCam VX-500 and LifeChat LX-2000 aim todeliver new features and better performance at affordable prices.

CGT Publisher Lori Castle gives you a sneak peek into the trends and topics discussed in this month's issue.

The new Smithfield site focuses on investor relations, corporate social responsibility initiatives and provides company information in easy-to-navigate format.

Increasing competition and the rise of the Internet posed a challenge to Shaklee Corporation's brand and its ability to sustain the relationships that brought it success in its market.