Customer Relationship Management (CRM)

Party City and Party America Overhaul Store Processes

Party City and Party America select Tomax to enhance store processes.
Kraft Searches for New CMO

Kraft Foods Inc. announces that Jeri Finard, executive vice president and chief marketing officer (CMO), has decided to leave the company for personal reasons.
Harp's Foods Launches Reward Program

Harp's Food launches a customer reward program driven by Pay By Touch.
Reynold's Overhauls POS Systems

Montana-based supermarket Reynold's Market deploys a new POS system from NCR.
Dean Foods Names Senior Vice President, Innovation

Dean Foods Company announces that Debbie Carosella joins the company as senior vice president, Innovation, overseeing innovation strategies and initiatives for Dean Dairy Group and WhiteWave Foods.
Nestle FoodServices Improves Activity Planning

Nestle FoodServices North America selects IRM Corporation for activity planning, execution and analytics.
BP Deploys Global POS System

BP deploys a global POS system from Retalix.
RSI ID Technologies Introduces RFID-enabled Retail Displays

RSI ID Technologies (RSI), an RFID tag manufacturer and systems integrator, releases two specialty RFID-enabled retail displays.

Whirlpool Wins Enterprise Intelligence Award