In order to continue growing its business, Kingsdown looked for ways to streamline its delivery fleet and maintain the level of service its customers had come to expect.
Handling approximately 3.5 million consumer contacts annually, Unilever's contact center supports more than 90 brands in the United States, Mexico and Canada.
The new president and CEO is currently commercial director and deputy general manager of Bralima, Heineken's operating company in the Democratic Republic of Congo.