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Customer Relationship Management (CRM)

  • Haier America Opens New North American HQ

    The move to New Jersey marks another step in the new strategic direction for Haier, which was launched in January with the announcement of new leadership.
  • Vera Bradley Measures U.S. In-Store Analytics

    The leading women's accessories brand will leverage ShopperTrak solutions to improve customer experience, profitability and effectiveness.
  • Coty CEO Steps Down, Searches for Successor

    The Board intends to put in place a permanent CEO who will further accelerate Coty's progress towards its stated strategic priorities of growing power brands across the globe and implementing its global efficiency plans.
  • McCain Names New Canadian President

    The executive brings to McCain more than 15 years of leadership experience in both mature and developing markets with expertise in the development and direction of growth strategies.
  • Newell Rubbermaid to Open Global E-commerce Hub

    The company will add more than 30 new positions, leveraging the wealth of high-caliber talent in this market.
  • Yumi Ice Cream Company Empowers Sales

    Yumi looked to provide its Territory Sales Managers with additional and more effective sales tools on a tablet devices allowing them to leave binders of printed price lists, planograms, and product information behind.
  • Emerging Markets: Hype Vs. Reality

    John Rossi, general manager for Consumer Goods Consulting at Wipro and CGT Executive Council member, provides key considerations that a consumer goods manufacturer must figure out -- from specific selling models and distribution networks to technology infrastructure -- before calling an emerging market home.
  • Digital Asset Management

    Digital Asset Management systems will become a must-have necessity for managing the ever-increasing volumes of digital assets that are proliferating across organizations.
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