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Customer Relationship Management (CRM)

  • Why Social Value Matters

    By focusing marketing efforts on customers with the greatest social value, retailers and consumer goods manufacturers can generate more bang for their promotional buck.
  • Selling DTC: How PIM Helps CG Manufacturers Prepare For New Sales Frontier

    For brand manufacturers, the launch of direct-to-consumer (D2C) sales channels is critical to staying competitive and represents an unprecedented opportunity to build a direct relationship with its customers.
  • CGT Announces Business & Technology Award Finalists

    CGT is pleased to announce the 12 finalists for the 2014 Business & Technology Awards. Which one of three outstanding IT executives will be named CGT's 2014 CIO Of The Year? Plus, join us in October to find out which companies will take home awards for excellence in Supply Chain, Customer Management and SMB Market Growth.
  • Keurig Expands Coca-Cola Agreement

    Honest Tea, the nations No. 1 organic bottled iced tea, will be the first brand from The Coca-Cola Company available in K-Cup packs.
  • Jamba Juice Supports Business Processes for Growth

    Jamba teams with Capgemini as part of its effort to achieve 10 percent to 20 percent G&A reduction goal and drive accelerated growth.
  • Goodyear Names Global Sales and Marketing Exec

    Goodyear's new senior sales and marketing executive will be responsible for establishing a program of sales and marketing excellence aligned with the company's focus on working from the market back to enhance the customer and consumer experience.
  • Digital Delivery: How CPG Companies Can Entice E-Consumers

    Consumer packaged goods companies are under intense pressure to transform their digital platforms to satisfy rapidly changing consumer preferences and demands.
  • Mike's Hard Lemonade Goes All In on Digital?

    In step with its target consumer, Mike's Hard Lemonade made the decision to trade in its historically TV-dominated marketing strategy for one that's 100 percent digital in 2014. This change will give the brand the opportunity to engage with its target consumers more frequently and be part of the two-way conversation.
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