Customer Relationship Management (CRM)

Pfizer Consumer Healthcare Partners with Galvanize to Launch Health and Wellness Innovation Program
Galvanize and Pfizer Consumer Healthcare (PCH) announce a joint health and wellness innovation program that will enable up to ten startup companies to access Galvanize's network of technical talent and investors.
Saks Empowers Associates to Serve Customers Online
Retailers such as Saks and Neiman Marcus are exploring a new route to empower their sales associates in the omnichannel world. Discover a new technology that is allowing sales associates to create their own version of retailers web stores and interact with consumers online.

Under Armour Partners with Dwayne Johnson

Under Armour announces a global partnership with actor, producer Dwayne The Rock Johnson on content creation and promotions.
How a Product Content Strategy Can Help Avoid Last Year's Holiday Mistakes

One of the best, low-cost, high-return investments a retailer can make is in improving both the quality of product information and the process for collecting it.
RB Driving Growth Through Data and Analytics

RB (formerly Reckitt Benckiser) gains next gen digital tools and data integration enterprise-wide.
Starbucks to Invest $275M in Partners and Digital

Starbucks will double its digital investment in 2016. Find out what four key digital initiatives the global giant has planned and how its digitally focused strategy will redefine the customer experience.
Heartland Food Unifies Demand Planning and TPM

After its recent acquisition of the SPLENDA brand, Heartland looked to unify its demand planning and TPM needs through a rapidly deployable and easy to use SaaS/cloud-based system allowing for post-promotional analysis.
Solution Provider News: February 2016

WestRock Co., Norcross, Georgia, has agreed to acquire Cenveo Packaging, a provider of folded carton and litho-laminated display packaging solutions.
2016 Readers' Choice Survey: Customer Relationship Management

CGT's readers rank the top technology providers of an enterprise software suite specific to customer relationship management (CRM), including marketing, sales force automation, category management, etc.
2016 Readers' Choice Survey: Customer Experience Management

CGT's readers rank the software and/or services for social media (including web monitoring, measuring interactions), consumer engagement (e-mail/web/mobile), web content management, advertising and omnichannel management.

Pfizer Consumer Healthcare Partners with Galvanize to Launch Health and Wellness Innovation Program

Saks Empowers Associates to Serve Customers Online

Under Armour Partners with Dwayne Johnson

How a Product Content Strategy Can Help Avoid Last Year's Holiday Mistakes

RB Driving Growth Through Data and Analytics

Starbucks to Invest $275M in Partners and Digital

Heartland Food Unifies Demand Planning and TPM

Solution Provider News: February 2016

2016 Readers' Choice Survey: Customer Relationship Management

2016 Readers' Choice Survey: Customer Experience Management