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Don't Be Creepy: Fusing Consumer Data’s Gap Between Priority and Reality
Leverage consumer data properly and you'll create lasting, loyal relationships that revolve around customer value. Take one misstep in a world hyper-focused on the customer experience, and consumers will brand you "creepy" and flee. -
Getting to the ‘So What’: Unilever’s Dan Cook on Democratizing Data for Actionable Insights
Dan Cook, Unilever Head of Walmart Food Sales, joined a conversation to share how the use of data, analytics and technology has evolved dramatically during his career, the KPIs that are really resonating right now, and what's it like to measure digital performance in the most rapidly shifting landscape in modern history.