Customer Experience

Enhance supply chain efficiencies and customer journeys with cloud-based AI applications

Starbucks announced its plans ahead of its annual shareholders meeting to open or dedicate 1,000 community stores by 2030.

Companies have the opportunity to capitalize on a massive repository of data to understand customer journeys and deliver personalized experiences that appeal to the unique demand of the consumers.

The campaign will feature first-generation Mexican Americans who “live their star” within six- 15- and 30-second video vignettes, showcasing individuals such as a dancer with a unique style and an aspiring chef.

There are ways for advertisers to ensure privacy compliance while offering the relevant experiences that consumers expect. Here's a few.

Most large companies in this industry know what they need to do: Invest in the new business models that will accelerate growth.

Harry’s is investing its workforce management capabilities in order to beef up its customer service capabilities.

The beauty brand has announced another round of tech innovation, this time partnering with Verily to leverage scientific knowledge of skin and AI capabilities to customize skin care offerings.