Tech Transformation Video: Data-Driven Customer Service With Newell Brands and AWS
We’re talking about data-driven customer service with Steve Sigrist, VP, customer service, at Newell Brands and Justin Honaman, head, worldwide business development, consumer products, food and beverage at AWS. Watch a portion of the interview to learn how consumer behavior changes are impacting customer service operations today, and how brands are working with their retail partners to navigate them.
Listen and Subscribe
Click here to listen to the extended interview on the Tech Transformation podcast.