Customer Relationship Management

Microsoft has put together a list of resources that the company and its partners offer to support consumer goods manufacturers and retailers. These include:

The consumer goods beauty brand has been a household name for over 70 years, accumulating massive amounts of data reportedly at risk through digital commerce or online sales.

Brands can develop better products, more relevant services, and more personalized experiences if they engage actively with their consumers.

CGT’s readers again select their favorite IT solution providers across 16 business-critical functions.

A comparison chart of solution providers on the forefront of customer management. Plus, a roundtable of experts provides thought leadership on navigating the challenges and opportunities involved in the effective management of retailer relationships in an omnichannel marketplace.

A short list of addi onal solu on providers that nearly made the Readers’ Choice lists and are delivering unique value to the industry.

The all-stock agreement gives the CRM giant an infusion of retailer-focused business intelligence and data visualization tools.

Farm & Oven Snacks recently announced that it is being sold by Amazon – no easy feat for any industry newcomer. So, CGT couldn’t pass up the chance to ask co-founder Mike Senackerib how he did it.