Customer Relationship Management

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Customer Relationship Management

A collection of news, articles and other featured content about Customer Relationship Management.

Microsoft has put together a list of resources that the company and its partners offer to support consumer goods manufacturers and retailers. These include:

Estee Lauder Dataset of 440M Records Exposed

The consumer goods beauty brand has been a household name for over 70 years, accumulating massive amounts of data reportedly at risk through digital commerce or online sales.

A short list of additional solution providers that nearly made the Readers’ Choice lists and are delivering unique value to the industry.

Brands can develop better products, more relevant services, and more personalized experiences if they engage actively with their consumers.

CGT’s readers again select their favorite IT solution providers across 16 business-critical functions.

Farm & Oven Dark chocolate and Beet product

Farm & Oven Snacks recently announced that it is being sold by Amazon – no easy feat for any industry newcomer. So, CGT couldn’t pass up the chance to ask co-founder Mike Senackerib how he did it.

The new Chief Customer Officer for the Johnson & Johnson Family of Consumer Companies comes from Procter & Gamble, where he most recently led sales for a $20 billion global category.

Readers' Choice 2017

Showcasing the best solution providers in Customer Relationship Management, Trade Promotion Management, Mobility and Retail Execution

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