A collection of news, articles and other featured content about Customer Relationship Management.
Microsoft has put together a list of resources that the company and its partners offer to support consumer goods manufacturers and retailers. These include:
This exclusive infographic explains why retailer customization is now essential to CPG growth, and why the need to find a solution that can overcome the barriers is vital to success.
Increasingly, consumers around the world – younger ones especially – are taking the same approach to how much “stuff” they choose to own.
This exclusive research study conducted by CGT and Cierant Corp. examines the critical need for, and the key benefits of, shopper marketing optimization.
A staggering $10 billion in excess inventory is held to buffer against poor On-Time In-Full (OTIF) performance. Learn how retailers and suppliers can fix this and dramatically improve service while lowering costs.
The consumer goods beauty brand has been a household name for over 70 years, accumulating massive amounts of data reportedly at risk through digital commerce or online sales.
A short list of additional solution providers that nearly made the Readers’ Choice lists and are delivering unique value to the industry.
Brands can develop better products, more relevant services, and more personalized experiences if they engage actively with their consumers.
CGT’s readers again select their favorite IT solution providers across 16 business-critical functions.
Farm & Oven Snacks recently announced that it is being sold by Amazon – no easy feat for any industry newcomer. So, CGT couldn’t pass up the chance to ask co-founder Mike Senackerib how he did it.
The new Chief Customer Officer for the Johnson & Johnson Family of Consumer Companies comes from Procter & Gamble, where he most recently led sales for a $20 billion global category.
Showcasing the best solution providers in Customer Relationship Management, Trade Promotion Management, Mobility and Retail Execution