Customer Relationship Management

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Customer Relationship Management

A collection of news, articles and other featured content about Customer Relationship Management.

The luxury lifestyle brand went live with the cloud-based Oracle Retail Customer Engagement platform with help from systems integrator BTM Global.

The healthy snack maker will leverage OrderGroove to support product subscriptions and predictive text-to-reorder programs for DTC consumers.

The appliance maker experienced 85% growth in engagement across Facebook, Twitter and Instagram in just one year after implementing AI-based management tools.

SAP SE announced new solutions to modernize customer relationship management (CRM) at its annual SAPPHIRE NOW conference.

The combined companies are positioned to accelerate the digital transformations of their respective clients.

The CGT community’s preferred providers for customer relationship management solutions including marketing, sales force automation, customer service and category management.

French agro-industrial company Nutriset will implement Infor Global Solutions' M3 Food & Beverage tool as its new ERP solution, the companies announced this week. Nutriset specializes in the research, development and production of nutritional solutions for the prevention and treatment o

Adopting a new pricing platform helped General Mills empower the "everyday users" of the sales force with flexible, account-specific analytics.

Farm & Oven Dark chocolate and Beet product

Farm & Oven Snacks recently announced that it is being sold by Amazon – no easy feat for any industry newcomer. So, CGT couldn’t pass up the chance to ask co-founder Mike Senackerib how he did it.

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