Digital transformation is hard work. CPG companies must re-imagine the consumer experience, aligning their people, processes and technologies behind the scenes to deliver this experience. The following are three critical steps to take towards digital transformation.
Today's digitally-connected world has drastically changed consumer expectations. That same connectivity, coupled with important advancements in technology, is poised to reshape the manufacturing industry, driving a fourth industrial revolution that many are calling industry 4.0.
Embracing e-commerce, American Heritage Billiards is reinventing how large item purchases are made, while improving its shipping process for superior customer service.
Gary R. Godfrey, Americas Consumer Products & Retail Supply Chain leader for Ernst & Young, discusses what omnichannel means for the supply chain in consumer goods and whether or not companies are equipped to handle it.
In this exclusive Q&A, L'Oreal USA's Andrea Atwell divulges her recipe for success on attracting, building and developing a talented, entrepreneurial supply chain planning team.