Customer Relationship Management (CRM)

Learn how Ulta Beauty is standing out in a sea of loyalty programs, and how its mobile experiences and technology are supporting consumer experiences and in-store associates.

Learn how Ulta Beauty is leveraging consumer data in order to stand out in a sea of loyalty programs.

From apparel to home furnishings businesses, consumer goods organizations should reevaluate their systems periodically to ensure strategies and technology are aligned with current and future objectives and also meet return on investment (ROI) objectives. Here are four key steps.

Wen will lead the digital transformation of the company at the enterprise level, in partnership with its divisions and brands.

As part of its efforts to lean more heavily into social media, Edgewell Personal Care wants to connect with beauty consumers while reinforcing realistic beauty standards.

From product research to tech innovation, consumer data — particularly from loyal customers — becomes invaluable, and that’s why Jamie Lancaster, VP of shared services at Kroger, is tackling the subject at our highly attended Analytics Unite event.

Global enterprise solution provider Upclear has made a number of additions to its leadership structure.

Do you know who a sideliner is, and how they can advance your transformation strategy? Dig into this and more in the latest episode.