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Customer Relationship Management (CRM)

  • Beyond the Four Walls

    Beyond the Four Walls
  • Single Version of Truth

    How to establish an effective trade promotion analysis process
  • Customer Management -- December 2005

    Del Monte Achieves Day-In, Day-Out Trade Spend Visibility
  • CGT Inside News - 11/9/2005

    Today's sales reps must contend with more product offerings and variables than ever when determining which products to stock and order.
  • Insights -- November 2005

    What action steps should you be taking to yield a return on promotion investments?
  • Boosting Demand Visibility

    Wells Lamont Corp. faces several key challenges in demand planning and forecasting: a high percentage of new items in its product line every year, significant promotional activity, substantial SKU changes in customer programs each season, and a heavy reliance on business intelligence from sales, marketing and customer data for its forecasting.
  • CGT Inside News - 10/26/2005

    Recent research of best practices leads AMR Research to synthesize the nine winning Demand Driven Supply Network behaviors that are key in driving a business transformation.
  • Rising To The Occasion

    Tasty Baking revamps its direct-store-delivery outfit to better serve customers
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