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Customer Relationship Management (CRM)

  • Trade Promotions Management

    While this year’s Top 10 TPM providers are the key leaders of the industry, it is critical to examine the direction of many of these vendors as they look beyond automation to optimization.
  • Single Version of Truth

    How to establish an effective trade promotion analysis process
  • Customer Management -- December 2005

    Del Monte Achieves Day-In, Day-Out Trade Spend Visibility
  • Beyond the Four Walls

    Beyond the Four Walls
  • CGT Inside News - 11/9/2005

    Today's sales reps must contend with more product offerings and variables than ever when determining which products to stock and order.
  • Boosting Demand Visibility

    Wells Lamont Corp. faces several key challenges in demand planning and forecasting: a high percentage of new items in its product line every year, significant promotional activity, substantial SKU changes in customer programs each season, and a heavy reliance on business intelligence from sales, marketing and customer data for its forecasting.
  • Insights -- November 2005

    What action steps should you be taking to yield a return on promotion investments?
  • CGT Inside News - 10/26/2005

    Recent research of best practices leads AMR Research to synthesize the nine winning Demand Driven Supply Network behaviors that are key in driving a business transformation.
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