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Customer Relationship Management (CRM)

  • Girl Scouts Tap Mobile Technology

    Girl Scouts began incorporating more technology into their daily operations, outfitting staff with Verizon smartphones and mobile hotspots to manage their large service areas.
  • What to Expect from Consumers in 2014?

    As 2014 begins, Mintel identifies four trends that are set to hit the American consumer market, examines the areas of commercial opportunity for brands and predicts what consumers will be buying this year.
  • Godiva Selects Agency for Social Media

    Godiva wanted a social media agency that had experience in the food and hospitality industry to help it establish a reputable social presence in the UK.
  • GUESS Launches Customer Loyalty App

    The new GUESS app merges social loyalty with traditional loyalty by rewarding brand ambassador customers for extending GUESS campaigns and promotions through their social networks.
  • Munchkin Grows with Acquisition of BRICA

    The acquisition adds BRICA's strong travel portfolio, including market-leading auto sunshades and mirrors, to the Munchkin product portfolio.
  • New Coty Joint Venture Focuses on Key Emerging Market

    The new entity will allow Coty to consolidate the distribution of its products and ensure a cohesive marketing strategy throughout the United Arab Emirates.
  • No More "Big Data"

    Forget Big Data. Instead of starting with the concept of Big Data, why not start with what you want Big Data to help you achieve: Big Actions - more clearly stated, revenue-generating actions.
  • Kao Corporation Makes Organizational Changes

    Paul Nunnari is named President of Kao Canada and John Sullivan is named Vice President of Sales, Kao USA Inc.
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