Customer Relationship Management (CRM)

Starbucks announces a new leadership structure that positions the company to leverage its assets and operations, and gain maximum benefit from the retail, consumer, mobile and digital shifts currently underway in the global marketplace.

Prior to LeapFrog, the candidate spent eight years with Disney Interactive Media Group, focusing on content marketing, social media, consumer insights and ongoing analytics.

CGT's readers rank the top technology providers of an enterprise software suite specific to customer relationship management (CRM), including marketing, sales force automation, category management, etc.

CGT introduces you to 20+ more technology and services companies that are worthy of the modern consumer goods company's consideration.

CGT's readers rank the top technology providers of a point solution or a software suite for business intelligence (BI), including analytics, data warehousing, etc.

CGT's readers rank the top technology providers of software/services for managing, monitoring and measuring internal and external social media communications/engagement.

For the 14th year in a row, CGT's readers voted for their top solution and service providers in 12 areas of investment opportunity. The results, and accompanying analyst commentary, help consumer goods companies find the best technology/services matches for their business needs.

Three Finalists in the Eggland's Best "Chief Egg Officer Search" contest rose to the top for their creative written responses and videos.