Customer Relationship Management (CRM)

For many, a hot cup of Starbucks coffee is an everyday ritual.

Terra Technology unveils its High Definition Demand (HDD) solution that improves the translation of planning-level forecasts into execution-level demand to drive manufacturing and distribution more efficiently.

Does the Siebel/IBM online OFFERING make sense?

How Liberty Richter feeds its supply chain

How to interpret customer profitability

How to adopt CRM without sinking IT budgets

A J.D. Edwards overhaul allows F. Schumacher to streamline and improve customer service.

Enhancing online customer service