Analyst News -- August 2003Enhancing online customer service Career Boost How P&G and Mt.Olive Pickles Improve employee performance Chain Reaction Adjusting to evolving customer demands A Show of Force Driving productivity with sales force automation Scents and Sensibility A mindful scorecard unites Coty with its customers Going Steady Gaining CRM success through gradual execution Metric System The art of attracting and retaining customers is a sizeable challenge for the CG industry. Supplementing Income Nearly every CG company has found itself overwhelmed by the sheer volume of customer information that passes its way nearly every day. The Sun Never Sets As a Florida native and employee of Hawaiian Tropic for more than 19 years, one would think that Bill Jennings, executive vice president and chief financial officer, knows a thing or two about obtaining a killer tan. Scotts Feeds Growth Three years ago the Scotts Company was turning inventory twice a year, which may not sound like much to a company that does 50 turns a year like Dell. First Previous 295 296 297 Next Last