Customer Relationship Management (CRM)

CGT Inside News - 08/23/2006

IBM Corporation is shelling out $100 million in an effort to reach thousands of IT resellers around the globe who sell hardware, software and services to the small and medium business (SMB) market.
A Best Practices Approach to Buying Enterprise Software

Software selection is science, not art. It is a solid process with a beginning and an end.
Buying software

How CG companies can manage project expectations
Taking off from SMB

Tumi packs its bags with IT system for growth and success
Insight to Action

How to leverage and derive value from retail data
Consumer Goods Technology for the week of April 20, 2004

ScanSource partners with HP and Microsoft Business Solutions to provide a total retail point-of-sale (POS) solution that includes the HP rp5000 point-of-sale device and Microsoft Business Solutions Retail Management System.
Consumer Goods Technology for the week of April 10, 2004

Microsoft forms a new Microsoft Radio Frequency Identification (RFID) Council focused on RFID technology.
Unlocking Value

How to increase the value gleaned from a TPM deployment

Consistent Category