Customer Relationship Management (CRM)

Oracle announces the availability of a new Oracle Business Accelerator Authoring Tool and enhanced Oracle Business Accelerators for Oracle's JD Edwards EnterpriseOne 8.12.

Patagonia selects the iVendix application from CenterStone Technologies, an international provider of Web-based ordering solutions for manufacturers of apparel, footwear, for its European dealers.

On-Line Sales Growth Spurs Rapid Transformation in Retailing

A Look Inside AMR Research's Prestigious Ranking

Mary Beth West has been appointed executive vice president and chief marketing officer (CMO) of Kraft Foods Inc., effective immediately.

Mary Beth West has been appointed executive vice president and chief marketing officer (CMO) of Kraft Foods Inc., effective immediately.

EDS, a global technology services provider, announces an expanded agreement with SAP AG whereby SAP will support EDS in the strategic expansion of its global SAP application-based consulting practice.

RightNow Technologies and Demandware team up to provide multi-channel retailers with integration between their online and offline businesses.