Customer Relationship Management (CRM)

The editors of CGT highlight 30 more solution and service companies to watch in 2010 and beyond.

The eStore featuring P&G brands will test innovative e-commerce concepts that are expected to unlock growth for online sales of consumer product categories.

By selecting the Alice solution, manufacturers will have access to interactive marketing opportunities and a set of consumer data.

The global electronics firm is expected to drive customer support, sales and marketing activities by consolidating data and processes from 10 inter-connected contact centers across Europe.

By Harris Fogel, President, Americas, Quofore

Starbucks thanks its customers for their $15 qualifying purchase with a limited time offer CD featuring Starbucks and (RED) exclusive tracks.

General Mills launches its largest online collection of recipes at Tablespoon.com; the new Web site features thousands of kitchen-tested recipes.

The initiative builds on the current salt reduction efforts in lunchmeat and fresh bread.