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Customer Relationship Management (CRM)

  • Diamond Foods Reaches $11M Settlement

    Diamonds CEO states that the proposed settlement eliminates the burden of further time, expense and risk related to the class action, allowing the Diamond team to focus on growth.
  • Why Product Content Is Your Brand's Omni-Channel Advantage

    There has been much talk about omni-channel consumers and the impact theyve had on traditional CPG commerce. While its true that the CPG landscape has undergone monumental shifts, the motivation for consumers is quite simple: to take greater control of their lives.
  • Kimberly-Clark Connects Social Media to In-Store Sales

    Find out how Kimberly-Clark's Baby and Childcare brands are developing price promotions for the digital world to help moms interact and build relationships with its brands.
  • Too Small for TPM?

    Fred Schroeder, president, Adesso Solutions, offers realistic tips for small to mid-sized consumer goods manufacturers who want to conquer the seemingly impossible task of achieving trade promotion effectiveness.
  • 5 Tips for Being Social from Windsor Foods

    Windsor Foods is finding new ways to leverage consumer data to drive brand objectives and strategies, and measure the impact of marketing on sales.
  • Ride the Next Wave

    The very basis of competitive advantage in the consumer goods industry is shifting. The next wave of breakout winners are building and leveraging capabilities rooted in analytics and actionable insights.
  • Rockwell Builds Brand Awareness

    In an industry where nothing beats a product demonstration, Rockwell needed a new way to address customer questions in real time and craft its messages based on what they wanted to learn.
  • Anheuser-Busch Taps Facebook Ads to Drive Sales

    Since creating its Facebook Page in 2009, the Bud Light brand has used the platform to showcase its content, which is renowned for being witty and sparking viral conversations.
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