Customer Relationship Management (CRM)

Amid the ever-growing market of predictive analytics and new technologies in the consumer products industry, cognitive computing is an exciting new journey.

AFS integrates Nielsens trade promotion optimization solution within its trade promotion management system.

E-commerce continues to be a dominant figure in retail viability. To meet this new reality retailers must beyond omnichannel, to a unified commerce experience empowered by efficient digital experiences.

Hunter Douglas will acquire the Levolor and Kirsch window coverings and drapery hardware business and brands from Newell Rubbermaid Inc. for $270 million.

SPI adds a Customer Experience Team in Rogers, Arkansas with nine new members.

Nestle Waters North America, Stamford, Connecticut: Nelson Switzer joined the company as vice president and chief sustainability officer.

Dove and Twitter launch a new technology that analyzes tweets about appearance to help realize the emotional effect of online words.