Customer Relationship Management (CRM)

AFS integrates Nielsens trade promotion optimization solution within its trade promotion management system.

E-commerce continues to be a dominant figure in retail viability. To meet this new reality retailers must beyond omnichannel, to a unified commerce experience empowered by efficient digital experiences.

Hunter Douglas will acquire the Levolor and Kirsch window coverings and drapery hardware business and brands from Newell Rubbermaid Inc. for $270 million.

SPI adds a Customer Experience Team in Rogers, Arkansas with nine new members.

Nestle Waters North America, Stamford, Connecticut: Nelson Switzer joined the company as vice president and chief sustainability officer.

Dove and Twitter launch a new technology that analyzes tweets about appearance to help realize the emotional effect of online words.

This edition of CGT's CGTs Review & Outlook Report is entirely focused on the surge of data that consumer goods companies cannot afford to ignore. The result? Now that the hype around big data has subsided, the industry seems ready to do the hard work necessary to truly leverage data and analytics throughout the enterprise.