Customer Experience

Senior sales and marketing executives from top CPGs will explore how to create seamless, impactful experiences across the value chain for consumers, retailers and employees alike.

Join CGT, Northeast Grocery Inc. and DemandTec to explore how industry leaders are reclaiming lost trade dollars with intelligent automation.

Richter adds context to CPG engagement study findings through real-life examples from companies such as Ferrara, John Frieda and Molton Brown.

Accurate delivery timing isn’t only a convenience, it’s a business necessity.

Learn why the consumer goods industry is uniquely positioned to adopt AI agents, considerations for integration and much more.

Join Samantha Mitchell, Chief Digital Officer at CONA Services for an inside look at how the company modernized its customer engagement program.

Learn about its connected consumer experience, which uses data-driven, lifecycle marketing to bring automated, hyper-personalization to life.

Executives from the Home Depot, Mercado Libre, and Schwarz Media shared ongoing AI use cases, particularly within Google Gemini implementations, and their predictions for scalability.