Many industries are being challenged as customers continue to adopt an always-connected digital lifestyle and competitors exploit emerging technologies. Here are 15 strategic planning assumptions that CIOs, senior business executives and IT leaders should factor into their enterprise planning and strategy-setting initiatives.
The decision to launch them together was inspired by the more than two million fans on Facebook in the United States alone, about a quarter of whom are female.
Luxottica's objective was to improve the efficiency of the quality control process to lower costs. The only question was how could it meet this challenge while keeping pace with increasing demand?
According to a poll of 9,374 shoppers, Amazon.com is tops when it comes to customer service among U.S. retailers. But all 10 retailers on this list found effective ways to win over shoppers not only with low prices, but with value-added features such as unique mobile applications, free shipping and unforgettable in-store experiences.
Key decisions include realigning the U.S. Sales organization, consolidating U.S. management centers and streamlining the corporate and business unit organizations.