A Change of PlansThe customer relationship management (CRM) boom, once marked by multi-million dollar technology acquisitions, is over, and in 2003, CG companies shifted the spotlight from CRM solutions to CRM-related functions. Companies On the Move - January 2004Keep an eye on these up-and-coming IT vendors The Pace Quickens Wal-Mart mandate speeds data synch efforts Sudden Impact RFID will transform the role of hardware vendors Leaders of the Pack A CIO Roundtable Discussion Analyst News -- December 2003 New regulations spur CRM movement Targeted Functionality Defining and refining mid-market offerings Creating a Common View How internal collaboration efforts surged in 2003 Winning Formula -- December 2003 Electronic Arts beats the supply chain game with a robust front and back-end strategy Who You Gonna Call? Data Busters The value of research isn't in aggre-gation of data, it's in analysis. First Previous 851 852 853 854 855 Next Last