Collaboration: Opening the Lines of CommunicationAcosta embarks on a massive CRM project to bolster partner relationships Between the Lines -- March 2004Making sense of POS data, private label competition and other industry-facing issues Customer Management: Playing for Keeps Sony PlayStation empowers its sales force with flexible CRM tools. Special Report - March 2004 New technology and metrics create a compelling case for consumer goods firms to revisit online initiatives. SMB Market: Switching Gears Cannondale steers toward improved forecasts and customer service. Product Management: Fast Turnaround How Procter & Gamble saved one of its key brands Ahead of the Game -- February 2004 Dole revamps its North American supply chain to boost forecast accuracy In-Depth Analysis Welch's hits the Web to track promotion performance Analyst News -- February 2004 Changing business process to leverage capabilities Making the Brand Reflect revolutionizes the beauty products industry First Previous 854 855 856 857 858 Next Last