Hershey Names Tiffany Menyhart Chief Customer Officer
The Hershey Company has named a new chief customer officer. Tiffany Menyhart will be taking on the role, leading the company’s U.S. confection sales team.
Menyhart joins Hershey from Kraft Heinz, where she spent nearly five years managing strategic accounts and growth channels as area VP. Prior to that, she was the VP of U.S. category leadership at Mars Wrigley — a role in which she developed a category development strategy across all channels while accelerating category growth across the $7 billion U.S. confectionary business, according to LinkedIn.
Her background includes diving into trends and analytics to develop merchandising strategies that drive conversion of incremental, basket-building products and transforming and upskilling teams. She was hired for her track record in driving growth and transformation and elevating retail partner relationships.
Andrew Archambault, president of U.S. confection at the Hershey Company, said Menyhart’s extensive experience across confection and snacking categories will help the company focus on the customer while meeting the needs of retail partners and consumers.
Archambault recently joined the company, tasked with overseeing brands such as Reese's and Jolly Rancher. He took over for Michael Del Pozzo, who departed the company on December 12 after just a few months in the role.
Menyhart's is the latest leadership announcement amid a series of moves following news that CEO Michele Buck would be retiring effective June 30, 2026.
