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Consumer Attitudes & Behavior

  • The 10 Worst Supermarket Chains

    Here is a look at the 10 supermarkets that finished at the bottom of the rankings starting with last-place finisher Walmart.
  • Stores Face the Retail Plague, Close Doors in 2014

    This year stirred up the pot of new store closings, not because the retail industry as a whole is in crisis, but because some retailers have found it difficult (or nearly impossible) to keep up in the fast-moving, competitive retailing environment.
  • Snyder's-Lance Gives into Consumer Cravings

    Snyder's-Lance Chief Marketing Officer Rod Troni reveals how the company is using consumer insights to reinvent the way Americans snack.
  • General Mills Empowers Snack Launches with Connected Innovation

    Since starting its G-WIN open innovation strategy in 2007, General Mills has successfully launched a wide range of new grain snacks developed in collaboration with strategic external partners.
  • New Rules for Shopper Privacy

    IDC Retail Insights releases the results of its 2013 Annual Shopper survey, revealing that nearly two-thirds of consumers worry they don't have enough control over what retailers can know about them. Here are some more of the green lights and bright red lines retailers should abide when it comes to consumer dispositions on this topic of hot debate.
  • Top 50 U.S. Retail Brands

    Walmart maintains its No. 1 spot on a new list of the best retail brands, and even with a 6 percent decline in brand value it preserves an enormous margin over the next closest brand. Four brands increased their brand value by more than 25 percent this year, while others fell off the list completely.
  • What does CX Mean for Manufacturers?

    Competitive pressures and desire for more meaningful customer relationships are driving manufacturers to reconsider what the customer experience means. IDCs latest report revealed that the customer (however you define it) is varied and complex. Find out what else IDC uncovered, including reaching 5i customers, the role of social, mobile, big data and more.
  • Nestle Opens China Institute for Food Safety

    The support will include early management of food safety issues and collaboration with local universities, research institutes and government agencies on food safety issues.
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