Kraft Foods' SVP Customer Service and Logistics Philippe Lambotte details the company's latest logistics strategy, which, live since late 2007, helps to cut costs, boost customer service and support sustainability.
Serving some of the most demanding retailers, Pilot Pen simply can't afford supply chain disruptions. After its third-party logistics provider filed for chapter 11, Pilot Pen sought a new outsourcing partner - fast.
The company owns and operates a base of retail stores, primarily supermarkets under the Econofoods, Family Thrift Center, AVANZA and Sun Mart trade names.