Special Report - March 2004New technology and metrics create a compelling case for consumer goods firms to revisit online initiatives. Making the BrandReflect revolutionizes the beauty products industry A Change of Plans The customer relationship management (CRM) boom, once marked by multi-million dollar technology acquisitions, is over, and in 2003, CG companies shifted the spotlight from CRM solutions to CRM-related functions. The Pace Quickens Wal-Mart mandate speeds data synch efforts Companies On the Move - January 2004 Keep an eye on these up-and-coming IT vendors Tech Talk -- January 2004 Zebra Delivers Compliant RFID Mutual Benefits A holistic CRM strategy drives value for CG firms and retail partners Technology in transition Bruce Springsteen once said that he writes so many songs about cars because he likes to sing about people in transition. Turning Customers into Partners Driving customer loyalty through advanced analytics and improved support Synching Up with Uccnet From structured data to market opportunities First Previous 488 489 490 491 492 Next Last