Customer Management: Driving to The Store Coca-Cola Enterprises embarks on a radical direct-store delivery project. Who will make headlines in 2004?Count the number of times a technology is mentioned in the press and you will quickly surmise that Radio Frequency Identification (RFID) is the most over-hyped in the industry. Customer Management: Playing for Keeps Sony PlayStation empowers its sales force with flexible CRM tools. Collaboration: Opening the Lines of Communication Acosta embarks on a massive CRM project to bolster partner relationships Double Vision International Multifoods integrates concurrent enterprise solutions Hitting the Sweet Spot Imperial Sugar engineers a turnaround with IT at the core. Plus the10 commandments of ERP deployment. On the fast track Cutter & Buck sees explosive growth through a shift in business strategy Working Together General Mills demonstrates leading-edge collaboration Analyst News -- February 2004 Changing business process to leverage capabilities Making the Brand Reflect revolutionizes the beauty products industry First Previous 320 321 322 323 324 Next Last