Synching Up with UccnetFrom structured data to market opportunities Creating a Common ViewHow internal collaboration efforts surged in 2003 Targeted Functionality Defining and refining mid-market offerings Turning Customers into Partners Driving customer loyalty through advanced analytics and improved support Hype vs. Reality Addressing the issues of product management Analyst News -- November 2003 Does the Siebel/IBM online OFFERING make sense? The Key to Collaboration First Alert fine tunes collaborative forecasting The Need for Shelf Examination Mastering the art of category management Reaping the Rewards Mobile and wireless applications are proving to be hot technologies in the consumer goods industry. Taking the Plunge How to adopt CRM without sinking IT budgets First Previous 323 324 325 326 327 Next Last