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Briggs & Stratton Drives Service Excellence
Briggs & Stratton Corporation, a manufacturer of small, air-cooled engines for lawn, garden and other outdoor power equipment, successfully implemented MCA Solutions' Service Planning and Optimization (SPO) suite to increase fill rates, reduce inventory and continue to provide world-class service to its network of global distribution centers. -
Samsung Enhances North American Service Network
Samsung Electronics America Inc., a global leader in semiconductor, telecommunication, digital media and digital convergence technologies, deploys a service management solution from ServiceBench Inc. to optimize the performance of its North American service network.