Briggs & Stratton Drives Service Excellence

Briggs & Stratton Corporation, a manufacturer of small, air-cooled engines for lawn, garden and other outdoor power equipment, successfully implemented MCA Solutions' Service Planning and Optimization (SPO) suite to increase fill rates, reduce inventory and continue to provide world-class service to its network of global distribution centers. After an extensive evaluation of service parts planning solutions, Briggs & Stratton selected MCA for its advanced forecasting, optimization and distribution-centric capabilities, and its compatibility and ease-of-integration with Briggs & Stratton's existing SAP ERP system. "Trying to project service parts needs has been an immense undertaking," says John Guy, vice president of distribution at Briggs & Stratton. "With MCA Solutions' SPO software, we're able to eliminate the guesswork and accurately manage inventory to save money and consistently meet and exceed our customers' needs."