Personalization

Wakefern Food Corporation, MediaCart Holdings and Microsoft Corp. recently revealed details of a nine-month, next-generation computerized shopping cart pilot for potential rollout to all ShopRite stores.

Ready or not, it is here to stay

Cabela's uses RightNow On Demand customer relationship management (CRM) to chat and connect with customers online.

Baskin-Robbins teams up with The Hershey Company to create 13 candy-infused ice cream concoctions.

A recent consumer survey about family management from Forrester Research on behalf of Whirlpool Corporation found that more than 50 percent of consumers would like solutions to help create weekly shopping lists, a family calendar and a message center.

Lillian Vernon implements Certona's Resonance Web 2.0 platform to optimize revenues and conversions from product recommendations.

Giant Eagle chooses Galleria to enhance assortment planning and optimize space.

Wakefern Food Corporation, MediaCart Holdings and Microsoft Corp. reveal details of a nine-month, next-generation computerized shopping cart pilot for potential rollout to all ShopRite stores